If you order an item and it is not what you need, we will accept returns within 30 days. If the reason is not at our fault, we will charge the return shipping fee and a restocking fee.
If you order an item and we do not send the correct item, we will exchange or return the item free of charge. We will access the item upon receipt and ensure there is no damage and that it is in resalable condition. IF we did indeed send the correct item, the return shipping fee and/or a restocking fee will be held from your refund.
If you have any questions about this, please feel free to reach out to us via phone at (833) 416-9396 or email us at support@thetrailerpartsoutlet.com and we would be more than happy to help!